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Title

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Mail Handler

Description

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We are looking for a detail-oriented and dependable Mail Handler to join our team. As a Mail Handler, you will be responsible for managing the flow of incoming and outgoing mail within our organization or facility. This includes sorting, processing, and delivering mail and packages efficiently and accurately. The ideal candidate will have strong organizational skills, the ability to work independently, and a commitment to maintaining confidentiality and security of all correspondence. Mail Handlers play a vital role in ensuring that communication and deliveries are handled promptly and correctly. You will work closely with other departments to ensure timely distribution and may also interact with external postal services and courier companies. This role may involve physical activity, including lifting and moving packages, and requires attention to detail to ensure that mail is routed correctly. Key duties include receiving and sorting mail, preparing outgoing mail for shipment, maintaining accurate records of deliveries, and ensuring compliance with postal regulations. You may also be responsible for operating mailroom equipment such as postage meters, scanners, and sorting machines. The role requires a high level of integrity and the ability to handle sensitive or confidential information with discretion. This position is ideal for someone who enjoys a structured environment, takes pride in accuracy, and is committed to supporting the communication needs of a busy organization. Previous experience in a mailroom or logistics environment is helpful but not required, as training will be provided. Flexibility, reliability, and a strong work ethic are essential traits for success in this role.

Responsibilities

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  • Sort and distribute incoming mail and packages
  • Prepare and process outgoing mail
  • Operate mailroom equipment such as postage meters and scanners
  • Maintain accurate records of mail and package deliveries
  • Ensure compliance with postal regulations and company policies
  • Coordinate with courier services and postal carriers
  • Handle confidential and sensitive documents securely
  • Assist with inventory and ordering of mailroom supplies
  • Respond to internal inquiries regarding mail and deliveries
  • Maintain cleanliness and organization of the mailroom

Requirements

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  • High school diploma or equivalent
  • Strong organizational and time management skills
  • Ability to lift and move packages up to 50 lbs
  • Basic computer skills and familiarity with mailroom equipment
  • Attention to detail and accuracy
  • Good communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Previous mailroom or logistics experience is a plus
  • Commitment to confidentiality and data security
  • Flexibility to adapt to changing priorities

Potential interview questions

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  • Do you have previous experience working in a mailroom?
  • Are you comfortable lifting and moving heavy packages?
  • How do you ensure accuracy when sorting and delivering mail?
  • What steps do you take to maintain confidentiality?
  • Are you familiar with operating postage meters or scanners?
  • Can you describe a time you handled a high volume of mail efficiently?
  • How do you prioritize tasks in a fast-paced environment?
  • What do you do if you receive a package with no clear recipient?
  • How do you handle delays or issues with courier services?
  • Are you available to work flexible hours if needed?